Yes, we are committed for offering our customers only 100% genuine and original products. We also take all necessary actions to ensure this. Any Any non-genuine products is immediately delisted from SehgalMotors.PK.
Please send us an email on [email protected] if you think a product listed on our website does not fulfill these standards.
Shopping on SehgalMotors.PK is easy!
Once you have found the product you want to buy, just follow the steps below:
There are no hidden costs or charges when you order from SehgalMotors.PK. All costs are 100% visible at the end of the checkout process.
We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on sehgalmotors.pk/track-shipment.
Yes, we are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure this: any seller found to be selling non-genuine prodcts is immediately delisted from SehgalMotors.PK.
Please send us an email on [email protected] if you think a product listed on our website does not fulfill these standards.
Yes, SehgalMotors.PK only offers 100% new and unused products.
Please send us an email on [email protected] if you think a product listed on our website that does not meet these criteria.
Information regarding your product are described in the 'Key Features' section at the top of the product page. More detailed information can be found on the 'Description' and 'Specifications' tabs on the product pages.
There are no hidden costs or charges when you order from SehgalMotors.PK. All costs are 100% visible at the end of the checkout process.
Prices on SehgalMotors.PK are not negotiable. SehgalMotors.PK has thousands of sellers which offer you the best prices and deals.
Free installation is offered for selected products only. Be sure to check the product description of products to get more details about installation.
If a warranty is offered on a product, the warranty period will be displayed on the product page.
Having a SehgalMotors.PK account helps us to make your shopping experience fast, secure and convenient. You can create your own SehgalMotors.PK account or simply use your Facebook login. Click here to create your account now
We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on sehgalmotors.pk/track-shipment.
We do our best to get your orders delivered by the date listed on the product page. We also offer a premium delivery service for selected brands called SehgalMotors.PK Express. SehgalMotors.PK Express products are delivered within 24 hours in Karachi, and within 48 hours in Lahore and Islamabad.
Click here for more information about SehgalMotors.PK Express.
Shipping charges are the costs undertaken by Sehgal Motors and our logistics partners to bring your ordered item to your doorstep. Shipping charges are calculated based on your location and the weight of the product(s) in you order.
We are sorry that your order is delayed. You can follow its progress by entering your tracking number on sehgalmotors.pk/track-shipment. If the status has not changed in a while, please get in touch with our Customer Support Team. You can reach our team 24/7 at [email protected] or you can call us under +923354234239 / +923334868148 (10am – 7:30pm).
If you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections. If you still have problems, this may mean that the item you are trying to buy is sold out. Please get in touch with our Customer Support Team. You can reach our team 24/7 under [email protected] or you can call us under 923354234239 / +923334868148 (10am – 7:30pm).
Please get in touch with us so we can look into the matter. You can reach our team 24/7 under [email protected] or you can call us under 923354234239 / +923334868148 (10am – 7:30pm).
Pre-payment is 100% safe and easy. However, SehgalMotors.PK also offers you the possibility to pay through Cash On Delivery (CoD). With CoD, you can pay in cash to the delivery agent upon receipt of your order.
Note:
There are no hidden charges when you make a purchase on SehgalMotors.PK. The order amount is inclusive of all taxes and shipping fees. In case your order is delivered partially you will be required to pay only for the item that has been delivered to you. The order amount will be mentioned on the parcel and the invoice. Please note that we will never ask you to pay extra cash to the rider.
Note: For International Payment via Credit / Debit card you may be charged a cross border fee by your issuing bank as our payment processor is based outside Pakistan. For information on the exact charges please contact your issuing bank.
Fraud detection and prevention are very important to us. We take all steps to ensure that transactions are genuine and that our customers’ details are completely secure.
SehgalMotors.PK delivers all across Pakistan through its logistics partners M&P, TCS and Leopards.
Delivery timelines vary depending on your city and your selected product.
We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on /track-shipment.
You can request for your order to be delivered to a different address within the same region or city before your order is shipped.
If you want to change the shipping address to a different region or city, we will have to cancel and replace the original order.
You should refuse to accept an open package. If you do accept such a package by mistake or find out it has been tampered with, please get in touch with us immediately.
We’ll attempt to deliver your order again the next working day. We will try to deliver a total of 3 times before cancelling your order.
Shipping charges are the costs undertaken by SehgalMotors.PK and our logistics partners to bring your ordered item to your doorstep. Shipping charges are calculated based on your location and the weight of the product(s) in you order.
No need to worry. We will help you replace your order at no extra cost.
To add an additional delivery address to your account:
To make sure that your account is always secure, multiple email addresses cannot be added. However, you can replace your current email address with a new one.
Your email address helps us provide timely information to you about your order. It also acts as your username and helps you to login.
Why not just let it be and come back to us whenever you want.
We miss you when you don’t visit us enough but we never deactivate your account.
SehgalMotors.PK Express is our premium delivery service which guarantees delivery within 24 hours in Karachi and 48 hours in Lahore and Islamabad. It also guarantees top quality and no out of stock cancellations.
SehgalMotors.PK Express is only available for selected products. To find out if a product is available with SehgalMotors.PK Express or not simply look for the SehgalMotors.PK Express logo on the product page. Use can also use the SehgalMotors.PK Express filter to only see items available with SehgalMotors.PK Express.
Faster delivery options may not be available at your location due to courier related reasons but we’re trying to expand our services to include more places. Stay tuned for updates!
No. However, we try our best to have your item(s) picked-up by our couriers & get you the replacement as soon as possible.
SehgalMotors.PK Global is our international delivery arm through which people from different countries can purchase original and premium quality fashion products from Pakistan. SehgalMotors.PK Global offers over 5,500 apparel and footwear products from Pakistan to more than 45 locations worldwide.
SehgalMotors.PK Global offers over 20,000 apparel and footwear products from Pakistan into over 45 locations in the world.
All products that are available for international delivery carry the SehgalMotors.PK Global banner in the description field. You can also scroll down to Delivery Schedule to check if the product is available for international delivery or not. You can also use filters and select items available for international shipping.
Click here to find out the products available on SehgalMotors.PK Global
We deliver original shoes and apparel items to selected cities in the USA, UK, UAE, Saudi Arabia, Canada and Australia.
International orders are delivered in 8-12 days on average.
All items shipped abroad from Pakistan cannot be returned. The domestic 7-day return policy does not apply.
If no payment option is shown after you’ve entered your shipping information, you need to go back to your cart and make sure that you have only selected internationally shippable items. These items are mostly apparel and shoes, and are clearly labeled in the key feature field. International orders don’t include categories such as general merchandise and phones.
All of our international deliveries are done through DHL.
For International shipments, only prepaid debit or credit card payments are acceptable.
All prices are displayed in Pakistani Rupees. When purchasing an item in another currency, your credit institute will convert this amount into your local currency according to the bank's inherent exchange rate. This may vary day by day.
When ordering from SehgalMotors.PK, you are responsible for ensuring the product can be lawfully imported to the destination country. The recipient is the importer on record and must comply with all laws and regulations of the country that he is trying to import the products to.
Furthermore, the customer agrees to the fact that orders shipped outside Pakistan are marked as gifts yet may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; SehgalMotors.PK has no control over these charges, nor can SehgalMotors.PK predict what they may be.
Customs policies vary widely from country to country and your local customs office is the best source of information for such queries.
Please note that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Special event prices become active at midnight on the announced date. Stay tuned to SehgalMotors.PK for more details.
Usually there's no restriction on the quantity of an item you can buy but during special events like Black Friday and Mobile Week, we might put a restriction on some in demand items so that everybody gets a chance to enjoy our amazing deals.
SehgalMotors.PK makes special arrangements to make sure that all items ordered during special events like Black Friday and Mobile Week are delivered within the standard delivery timeline as communicated on the product page.
If your order was placed while the special promotional prices were active that’s all you have to pay.
SehgalMotors.PK is Pakistan’s largest e-commerce mall. With more than 6,000,000 visits every month, it gives you access to sell and deliver goods to cities and towns all over Pakistan.
If you sell new and genuine products, you can register yourself immediately by visiting www.SehgalMotors.PK.pk/market-place and filling out a brief form. Within 3 business days, someone from our team will get in touch with you to guide you through the rest of the process.
If you sell new and genuine products, you can sell on SehgalMotors.PK. For more information, contact us on [email protected].
Listing products on SehgalMotors.PK is absolutely free! SehgalMotors.PK does not charge you anything for listing your products online. You only pay a small commission for what you sell. You can get to know the commission charged for your product category by contacting us on [email protected]
If you think that your Intellectual Property Right has been infringed by any of our sellers, you can send us an email to [email protected]
We take security very seriously at SehgalMotors.PK. If you’re a tech guru & you have found an issue which has a real world impact, you can report it to [email protected] with these details:
